Privacy Policy
This Privacy Policy governs the manner in which our educational mobile application collects, uses, maintains, and discloses information collected from users (each, a "User") of the "The Compete Pro" mobile application ("App"). This Privacy Policy applies to the App and all products and services offered by The Compete Pro.
Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our App, register on the App, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain App-related activities.How We Use Collected InformationWe may collect and use Users' personal information for the following purposes:To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App.To improve our App: We continually strive to improve our offerings based on the information and feedback we receive from you.To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.Protecting Your InformationWe adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App.Sharing of InformationWe do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.SecurityWe adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our app.Changes to This Privacy Policy The Compete Pro has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.Your Acceptance of These TermsBy using this Service, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Service. Your continued use of the Service following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting UsIf you have any questions about this Privacy Policy, the practices of this app, or your dealings with this app, please contact us.
Terms & Conditions
Welcome to "The Compete Pro"! Before you start using our services, please read these Terms & Conditions carefully.
1. **Acceptance of Terms**
By accessing or using "The Compete Pro", you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not access or use our services.
2. **Description of Service**
"The Compete Pro" provides users with access to educational content, including previous exam questions and practice questions, via mobile devices. You understand and agree that the service is provided on an "as-is" and "as available" basis.
3. **User Accounts**
- You may be required to create an account to access certain features of the application. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4. **Intellectual Property**
- All content and materials available on "The Compete Pro", including but not limited to text, graphics, logos, button icons, images, audio clips, and software, are the property of "The Compete Pro" or its licensors and are protected by copyright laws.
- You may not modify, reproduce, distribute, create derivative works of, publicly display, or in any way exploit any of the content or materials without the prior written consent of "The Compete Pro".
5. **Limitation of Liability**
- "The Compete Pro" shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of "The Compete Pro".
- We do not guarantee the accuracy, completeness, or usefulness of any content or materials provided through the application.
6. **Governing Law**
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
7. **Changes to Terms**
"The Compete Pro" reserves the right to modify or replace these Terms & Conditions at any time. Your continued use of "The Compete Pro" after any such changes constitutes your acceptance of the new Terms & Conditions.
8. **Contact Us**
If you have any questions or concerns about these Terms & Conditions, please contact us.
Refund Policy
We strive to provide our users with the best possible experience with "The Compete Pro". However, if you are not satisfied with your purchase, we offer the following refund policy:
1. **Refund Eligibility**
- Refunds will only be issued within same day of the original purchase date.
- To be eligible for a refund, you must provide a valid reason for your dissatisfaction with the application.
2. **How to Request a Refund**
- To request a refund, please contact our customer support team at thecompetepro@gmail.com and provide details about your purchase and the reason for your refund request.
- Our team will review your request and determine if you are eligible for a refund.
3. **Refund Process**
- If your refund request is approved, the refund will be processed to the original method of payment within 8-15 business days.
- Please note that it may take additional time for the refund to appear in your account depending on your financial institution.
4. **Exceptions**
- We reserve the right to refuse refunds in cases where we believe the refund policy is being abused or in instances of fraudulent activity.
- Refunds will not be provided for purchases made through third-party platforms such as the Apple App Store or Google Play Store. Please refer to their respective refund policies for more information.
5. **Contact Us**
If you have any questions or concerns about our refund policy, please contact us.
By using "The Compete Pro", you acknowledge that you have read, understood, and agree to be bound by our Refund Policy.
